Delivery and Returns
Shipping within the USA
Orders received by noon Standard Eastern Time, will normally ship within the same business day. Occasionally, orders will ship the next business day. In the US - We normally ship via UPS or FedEx ground Free of Charge. Faster service is available for a fee that varies according to your location. Available services are UPS 2nd Day Air or FedEx equivalent and UPS Next Day Air or FedEx equivalent. To obtain the price for these services you have to complete the order. You will be given a chance to change your order or cancel it before approving it.
International Shipping Fees
Currently we offer free shipping to all destinations.
Taxes and Duties
The price displayed on our website are denominated in US Dollars and do not include any sales taxes. For shipping to all US states except New Jersey, we will not add sales taxes. For shipments to New Jersey addresses, sales taxes of 7% will be added.
International Shipment Taxes
For shipments outside of the United States, the customs office (or other authorities) in the destination country may separately apply import duties, customs fees and/or other duties, fees, taxes and charges to your order. Customers are responsible for payment of these duties, fees, taxes and charges. In many cases VAT is collected by the carrier (e.g. FedEx) for orders shipped to Europe or Canada.
If we can be of any assistance regarding your international order, please don’t hesitate to contact us. We will be happy to answer your questions regarding international orders.
If you are not completely satisfied with your purchase, you may return your purchase within 30 days to the address below.
Luxmark Watches / RETURNS
445 West Main Street
Wyckoff, NJ 07481
If you purchased with a credit card, the original purchase amount, less shipping, will be credited to your credit card. If you purchased by check or money order, a refund check will be mailed to the billing address on your order.
Returns are accepted in the original box with all original packing material, manuals, and warranty cards.
You are responsible for return shipping costs. We recommend you insure your return shipment. We cannot be held responsible for items we do not receive.
All returns must be in new condition. We cannot issue refunds for If watches that show signs of use.
We cannot accept modified watches for credit. If links are added or removed from the bracelet we cannot accept the watch for return.
If you need to repair a new watch, send us a message or call us for instructions at 201-560 0101